Sub-standard shipping box
Your review: I was home all day on the day packages arrived. UPS left a crushed box on my porch without ringing the doorbell. 6 of the filters were crushed beyond repair. 3 others were bent but probably will be usable. Several days after emailing you about this (and the box thrown away) you sent a form letter email to go to UPS if damaged in shipping. UPS did not put fragile filters into a substandard shipping box..... You did. Will go back to Air Filters Inc.. Cost a little higher with them but their filters arrive in usable condition(which actually makes them less expensive).