Your review: I had purchased two of these for a high end condo building for their steam room cabana baths and had nothing but complaints from day one. It seems it only works if your hands are dry!! If they are wet, you rip the paper just grabbing for a towel and then the paper sucks up into the unit and disappears inside! The you must roll the side wheel to advance the paper resulting in a frustrating, and certaily not hands free experience. I am waiting for a refund now.