Buy Industrial Supplies, Storage Equipment, Packaging, Furniture, Pallet Trucks, Computer Cabinets, Wire Shelving, Chairs, Hand Trucks and Stock Carts!

• Account Settings
• Order Management
• Feature Management
• Communication

[ Fig. 1 ]

You can login to your account by entering "Username \ Email" and "Password" and then click on the "Sign In" button.
If you do not have an account you can click on "Create A New Account" button to get a Global Industrial account.

After you log in you are brought to "Your Account" page. [ Fig. 2 ]
You can manage your "Account Settings," Order Management," Feature Management" and "Communications" by using the left navigation.

Below gives more information about each feature.

[ Fig. 2 ]

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My Account
View your account information and if you have an assigned Sales Rep, the contact information will be displayed for your convenience.

Change Name, Email Address or Password
Edit your name, email address, phone number as well as your username and password

Manage Addresses
Easily manage and add multiple shipping addresses. Click the “add shipping address” button to add an additional shipping address to your account. You can edit or delete existing addresses from the main screen. Edit your billing address by clicking the edit link under the address.

Manage Payments Methods
Easily manage and add multiple payment options. Click the “add payment method” button to add an additional payment option to your account. You can edit or delete existing payment options from the main screen.

User Roles & Spending Limits
Create and assign multiple user roles and spending limits.  Assign a new user role by clicking the “add user role & spending limit” button. Fill out the required contact and account information. Set the new user’s role, administrator and spending limit. Once the initial role has been set up, you can modify the user’s role, assigned buyer/admin and spending limit from the main screen. Orders do not need approval if a user purchases within the set spending limit. Set a spending limit set to 0 to have all orders follow the approval process. Set the spending limit to -1 to give users unlimited spending.

* This feature is not available by default. You must call your sales representative or 1.888.645.0878 to have this feature added to your account. [ Fig. 2 ]

Administrator
The Administrator can create and manage contacts with any role, view and approve all order placed for the account, and manage billing addresses and credit card information. An administrator can place orders without any spending limit.

Buyer:
Buyers can place orders without any spending limit.  A buyer cannot create or manage contacts, but can manage their profile and update their shipping address.

Jr. Buyer
A Jr. Buyer can place orders within their assigned spending limit. Orders over the spending limit will be suspended until the assigned buyer or administrator approves this order. A Jr. Buyer can approve orders placed by Associate as long as they are within the Jr. Buyers spending limit.

Associate
Associate can place orders within their spending limit. Orders over the spending limit will be suspended and will be sent to assigned buyer for approval. Associate cannot approve orders by other contacts. They can manage their profile and update their shipping address. Set an associate’s spending limit to zero dollars in order to put all orders on hold.

Contacts with roles "Administrator", "Buyer" or "Jr. Buyer" can only be assigned as supervisor of contact with roles "Jr. Buyer" and "Associate"

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View Order History
View your complete order history. Sort and search orders by keyword, order number, item number, manufacturer part number, PO number, shipping address, order status and date range. Clicking on the order brings up printable order details.

Orders Awaiting My Approval
Approve or deny pending orders from users who have gone over or have not been assigned a spending limit. Once an order is approved it is goes into the order history.

* This feature is not available by default. You must call your sales representative or 1.888.645.0878 to have this feature added to your account. [ Fig. 2 ]

View All Products Ordered
View all items ordered. Sort and search orders by keyword, item number, manufacturer part number, PO number, shipping address, order status and date range. Clicking on the order brings up the items details.

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My Shopping Lists
Create multiple shopping lists of frequently ordered products. Delete, create and combine shopping lists as well as edit the shopping list name from the main screen. You can open the list and delete items or add selected items to the cart.

My Product Ratings
View your product reviews here. Items you have not left reviews for will have a “review” button next to them. Click the button to add a review for the item you purchased

Retrieve Quote
View sales quotes from your sales representative. Status next to the quote will let you know if the quote is pending, available or expired. Clicking the quote will bring up the items quoted. If the quote is available you can click on the checkout button where you will be directed to the payment screen. We also offer PayPal checkout.

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Manage your email subscriptions
Select email subscriptions you would like to receive or cancel by checking the box next to the subscription name and clicking update.

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